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TriWest Healthcare Alliance Corp. ("TriWest") is committed to safeguarding your personal information. Our business practices are in full compliance with the privacy requirements under the Health Insurance Portability and Accountability Act (HIPAA).

The TriWest Privacy Policy informs you about how TriWest protects your personal information when you visit our websites, how we use your information and the choices you have regarding its use, review and correction. We also publish the following state-specific notices:

• California Privacy Policy & Notice
•  Multistate Privacy Policy & Notice

The Website Security Statement details our approach for ensuring any personal information you submit to our site is secure from access by third parties.

Our Terms of Use inform you about what you agree to when you access and use TriWest websites.

TriWest Healthcare Alliance Corp. has adopted and complies with all practices outlined in the Military Health System Notice of Privacy Practices for its administration of Defense Health Agency program(s).

To Protect Your Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of the Services, or you wish to access or correct the Personal Information we hold about you, please contact us using the information at: Contacting TriWest About Privacy

If you would like for TriWest to send you our privacy policies, to update, correct, delete your personal information, or to exercise any other state-specific personal data rights available to you please complete the Consumer Privacy Request Form.

Consent Notification

By using this system, you consent to the terms of the Privacy Act Statement.

General Privacy Act Statement

This statement serves to inform you of the purpose for collecting personal information required by TriWest Healthcare Alliance Corp. and how your personal information will be used.

Authority: 10 U.S.C. Chapter 55, Medical and Dental Care; 10 U.S.C. 1079 Contracts for Medical Care for Spouses and Children: Plans and 1086 Contracts for Health Benefits for Certain Members, Former Members, and Their Dependents; 38 U.S.C. Chapter 17 Hospital, Nursing Home, Domiciliary, and Medical Care; 32 CFR Part 199, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS); and E.O. 9397 (SSN), as amended.

Purpose: To obtain information from individuals that is necessary for their enrollment in the TRICARE program, grant access to the TriWest secure web-based portal(s), and provide services available through TriWest to validated individuals, including physician referrals, obtaining healthcare authorizations, claims payment, medical management, provider services, and informational or customer service contacts with validated individuals.

Routine uses: Information collected may be used and disclosed generally as permitted under 45 CFR Parts 160 and 164, Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules, as implemented by the following Department of Defense Issuances:

• DoDI 6025.18, "Privacy of Individually Identifiable Health Information in DoD Programs," March 13, 2019.
• DoDM 6025.18, "Implementation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule in DoD Health Care Programs," March 13, 2019; and
• DoDI 8580.02, "Security of Individually Identifiable Health Information in DoD Health Care Programs," August 12, 2015.

Information may also be used and disclosed in accordance with 5 U.S.C. 552a(b) of the Privacy Act of 1974, as amended, which incorporates the DoD System of Record Notices and applicable "Blanket Routine Uses" published at: https://dpcld.defense.gov/Privacy/SORNs-Search-Results/Category/11153/. Information collected from you may also be shared with the Departments of Health and Human Services and Homeland Security, and other federal, state, local and foreign government agencies, private business entities under contract with the Department of Defense, and individual providers of care, on matters relating to eligibility, claims pricing and payment, fraud, program abuse, utilization review, quality assurance, peer review, program integrity, third-party liability, coordination of benefits, and civil or criminal litigation.

Disclosure: Voluntary. Failure to furnish all required information may result in administrative delays or an individual not being able to access services available through TriWest